Our stance on AI has always been cautious. While we encourage early adoption of new technologies as a strategic advantage, AI presents potential ethical challenges.
Read More“…it's not necessarily the reality that shapes us but the lens through which our brain views the world that shapes our reality.” In this post, I relay an experience from one particular travel excursion where changing my perspective helped to make the flight better for me and some folks sitting next to me.
Read MoreMeet Bert - he saved my day. In this post, I detail a pretty good customer service experience. One that pays dividends for me and others, and helps me to put in perspective the power of positive thought.
Read MoreThe 20-Second Rule is a simple lesson with many layers for potential impact on individuals and organizations. In this post, I describe one of Shawn Achor’s key principles from the Happiness Advantage and how this simple practice made its way home to my own living room.
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